Privacy Policy

How we collect, use, and protect your personal information when you visit our website or contact us.

Overview

This Privacy Policy explains how PHI Inspection – Toronto (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information in connection with our Home Inspection Toronto services, including work provided by a Certified Home Inspector Toronto for clients seeking Property Inspection GTA support, Residential Inspection Canada guidance, and a Detailed Home Inspection Report. By using this website or contacting us, you agree to the practices described below.

Your privacy

Information We Collect

We may collect information you provide directly to us, such as when you request a booking, send a message, or call or email us.


Information you provide: name, email address, phone number, and the details you include in your message or inquiry.
Automatically collected information: basic usage data such as pages viewed, approximate location (city/region), device and browser information, and referral sources. This data may be collected through cookies or similar technologies used by our website and service providers.

We only use your information to respond to your inquiry, deliver our services, and improve your experience—never to sell your personal data.

PHI Inspection – Toronto

If you choose not to provide certain information, we may be unable to respond to your request or provide services you ask for.

Use & sharing

How We Use Information

We use personal information for the following purposes:


• To respond to inquiries and provide customer support
• To schedule and deliver home inspection services
• To communicate about appointments, reports, and service updates
• To improve our website, services, and customer experience
• To protect our rights, prevent fraud, and maintain security
• To comply with legal and regulatory obligations

We may share information with trusted service providers (for example, website hosting, email, analytics, or scheduling tools) only as needed to operate our business and provide services.

PHI Inspection – Toronto

We do not sell personal information. We may disclose information if required by law, or to protect the safety, rights, or property of PHI Inspection – Toronto, our clients, or others.

Cookies

Cookies & Analytics

Our website may use cookies and similar technologies to help the site function, understand usage, and improve performance.


Cookies are small files stored on your device. They may be used for site functionality, remembering preferences, and measuring traffic. You can control cookies through your browser settings. If you disable cookies, some site features may not work as intended.

Analytics tools help us understand what content is useful so we can improve the site—data is typically aggregated and not used to personally identify you.

PHI Inspection – Toronto

If we use third-party analytics, those providers may set their own cookies and process data according to their privacy policies.

Security

Data Retention & Security

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.


We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, contact us and we will take appropriate steps to investigate and respond.

PHI Inspection – Toronto

Where applicable, we may also retain records to document services provided and to meet professional, legal, or insurance requirements.

Your rights

Access, Updates, and Contact

You may request access to, correction of, or deletion of certain personal information we hold about you, subject to applicable law.


To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

Email: jason.phi.toronto@gmail.com • Phone: 437-595-5545

PHI Inspection – Toronto

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.